Harbour Hotel Richmond
152-158 Richmond Hill, Richmond, England, TW10 6RP, Richmond, GB
8.2(150)
OpulentSocialCouplesLeisureUpscale
Lowest Price£ ---
Highest Price£ ---
Elegant Richmond retreat with spa and park access
Richmond, Richmond Park, Kew Gardens
Full-service Spa, Elegant decor, Convenient location
Harbour Hotel Richmond offers an elegant retreat with beautiful grounds and a welcoming staff. Guests particularly enjoy the brilliant spa facilities and convenient location near Richmond Park and Kew Gardens.
What is good
Spa: Excellent spa facilities with a good-sized pool and well-maintained hot tubs.
Location: Conveniently located near Richmond Park and Kew Gardens.
Staff: Many guests found the staff to be friendly and helpful.
Decor: Guests consistently praise the hotel's elegant and well-maintained decor.
Rooms: Comfortable beds and spacious rooms, with some guests receiving upgrades.
What is not so good
Service: Some guests reported slow or disorganized service in the restaurant, with issues such as dirty tables and forgotten items.
Room Issues: Several guests reported issues with their rooms, including dark basement rooms, malfunctioning AC, and non-working amenities.
Cleanliness: Some guests noted cleanliness issues, such as dusty shelves, dirty cushions, and unclean bathrooms.
Breakfast: Some guests experienced issues with breakfast, including rude staff, long wait times, and lack of availability.
Parking: Limited parking availability and additional charges were a concern for some guests.
Pets are not allowed.
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