Thistle London Park Lane
20 Great Cumberland Place, London, GB
0(2114)
UrbanLeisureTransit GuestsMidscale
Lowest Price£ 198
Highest Price£ 463
Prime location, friendly staff, perfect London exploration base
Park Lane, Hyde Park, Oxford Street
Central location, Helpful staff, Spacious rooms
Thistle London Park Lane offers a prime location near Hyde Park and Oxford Street, making it an ideal base for exploring central London. Guests consistently praise the friendly and helpful staff, particularly Amaan, Rahul and Ali, who enhance the overall experience.
What is good
Location: Excellent access to Hyde Park, Oxford Street, and public transportation.
Staff: Many guests highlighted the exceptional friendliness and helpfulness of the staff.
Rooms: Spacious rooms compared to other London hotels.
Breakfast: Varied and good quality breakfast served in the adjacent sister hotel.
Cleanliness: Generally clean rooms and well-maintained facilities.
What is not so good
Air Conditioning: Several guests reported issues with ineffective or non-functional air conditioning.
Maintenance: Some guests reported issues such as running toilets and broken mini-fridges.
Hygiene (Critical): One guest reported finding hair in the bed.
Service: Some guests reported slow response times to requests and dismissive attitudes from certain staff members.
False Alarms: Multiple guests mentioned fire alarms going off during their stay, disrupting their sleep.
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