The Cumberland, London
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL, London, GB
8.6(13495)
UrbanSocialLeisureFamiliesMidscale
Lowest Price£ 163
Highest Price£ 523
Prime London location with family-friendly perks and service.
Hyde Park, Oxford Street, Marble Arch
Central location, Attentive staff, Family-friendly
The Cumberland, London, boasts an unbeatable location near Hyde Park and Oxford Street, making it ideal for exploring the city. Guests consistently praise the attentive staff, family-friendly accommodations, and convenient access to major attractions.
What is good
Location: Excellent proximity to Hyde Park, Oxford Street, and public transportation.
Service: Many guests highlighted the warm, attentive, and helpful staff.
Family-Friendly: Spacious rooms and convenient amenities cater well to families.
Cleanliness: Many guests found the rooms to be clean and well-maintained.
Lobby: Guests enjoyed the lively atmosphere and unique decor.
What is not so good
Elevators: Guests frequently reported long wait times and overcrowding.
Housekeeping: Some guests reported issues with inconsistent or delayed housekeeping service.
Maintenance: Several guests mentioned specific maintenance issues, such as shower leaks and broken fixtures.
Alarms: Multiple guests reported disruptive false fire alarms during their stay.
Cleanliness (Critical): Some guests reported garbage left in the room upon arrival and stains on sheets.
Pets are not allowed.
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