Park Plaza London Riverbank
18 Albert Embankment, London, GB
8.1(12258)
UrbanLeisureBusiness ProfessionalsMidscale
Lowest Price£ 113
Highest Price£ 1853
Riverside comfort with exceptional service and convenient access.
River Thames, Vauxhall, London
Swimming Pool, Gym, River Views
Park Plaza London Riverbank offers a convenient location near the Thames and Vauxhall station, making it easy to explore London. Guests consistently praise the friendly and helpful staff, clean rooms, and excellent gym and pool facilities.
What is good
Staff: Exceptional service and friendly demeanor, with specific staff members frequently praised.
Location: Convenient access to Vauxhall station and Thames attractions.
Cleanliness: Rooms are generally reported as clean and well-maintained.
Facilities: Excellent gym, pool, sauna, and steam room.
Breakfast: Good variety and quality, including porridge with toppings.
What is not so good
Maintenance: Some rooms show wear and tear, such as broken curtains and shower doors.
Hygiene (Critical): Some guests reported dirty rooms upon arrival, including dirty floors and dusty surfaces.
Service: Inconsistent service experiences, including slow bar service and unhelpful responses to requests.
Noise: Some guests reported noise from the street and neighboring rooms.
Security: One guest reported a theft of £7000+ from their locked luggage within their room, alleging staff involvement.
Pets are allowed, but charges may be applicable. The hotel also provides pet bowls and baskets.
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