Park Plaza London Waterloo
6 Hercules Road, London, GB
8.2(10115)
UrbanSocialLeisureFamiliesMidscale
Lowest Price£ 131
Highest Price£ 357
Explore London's heart with comfort and convenience.
London Waterloo, Near transit, City center
Indoor pool, Central location, Family-friendly
Park Plaza London Waterloo offers a prime location near London's iconic landmarks and convenient access to public transportation. Guests appreciate the clean rooms, family-friendly amenities like the pool, and the warm, helpful staff.
What is good
Location: Excellent proximity to major attractions and public transport.
Cleanliness: Generally well-maintained and clean rooms.
Facilities: Access to a clean and well-maintained pool and spa.
Staff: Friendly and helpful staff, particularly accommodating to families.
Breakfast: Offers a spectacular breakfast with a wide variety of options.
What is not so good
Service: Some guests reported slow service, unhelpful staff, and unresolved billing issues.
Maintenance: Several reports of malfunctioning AC units and other maintenance issues.
Hygiene (Critical): Some guests reported finding hair and other cleanliness issues in the bathrooms.
Room Quality: Inconsistent room quality, with some rooms lacking expected amenities or proper setup.
Noise: Some guests noted noise from nearby train station.
Pets are allowed, and charges may be applicable. The hotel provides pet bowls and baskets.
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