Park Plaza County Hall London
1 Addington Street, London, GB
8.6(8564)
UrbanLeisureFamiliesUpscale
Lowest Price£ 321
Highest Price£ 424
Prime location, friendly service, perfect London base.
South Bank, Near Waterloo Station, Walking distance to Big Ben
Central location, Helpful staff, Room upgrade
Park Plaza County Hall London provides a convenient location near major attractions and transport hubs, making it ideal for exploring the city. Guests appreciate the friendly staff, clean rooms, and thoughtful gestures, ensuring a memorable stay.
What is good
Location: Excellent access to major attractions and public transport.
Staff: Many guests cited the staff as friendly, helpful and going above and beyond.
Rooms: Clean and comfortable rooms, some with kitchenettes and good views.
Amenities: Complimentary fruit, water, and gifts for special occasions.
Pet Amenities: Pet bowls and baskets are available.
What is not so good
Hygiene (Critical): Some guests reported cleanliness issues, including dirty stains on the toilet wall and dirty pillows.
Wear & Tear (Cosmetic): Several guests noted dated decor, worn carpets, and broken bathroom tiles.
Service Issues: Some guests reported slow service, unfulfilled requests, and rude staff interactions.
Value: Some guests felt the hotel was overpriced for the quality and experience.
Breakfast: Some guests found the breakfast quality and variety disappointing.
Pets are allowed, and charges may be applicable. The hotel provides pet bowls and baskets.
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