The Royal Horseguards Hotel, London
2 Whitehall Court, London, GB
8.1(3365)
UrbanOpulentLeisureBusiness ProfessionalsUpscale
Lowest Price£ ---
Highest Price£ ---
Historic London hotel with modern comfort and convenience.
Central London, Near Trafalgar Square, Embankment Tube Station
Prime location, Helpful staff, Comfortable rooms
The Royal Horseguards Hotel offers a prime location near London's iconic landmarks and underground station, coupled with spacious, comfortable rooms. Guests consistently praise the friendly and helpful staff, making for a memorable stay.
What is good
Location: Excellent proximity to major attractions and public transport.
Staff: Consistently praised for being friendly, helpful, and attentive.
Rooms: Spacious and comfortable, with well-appointed features.
Breakfast: High quality with a good selection of choices.
Atmosphere: The hotel exudes a pleasant ambiance and historical charm.
What is not so good
Maintenance: Some guests reported issues with hot water, malfunctioning TVs, and room temperature control.
Service: Instances of slow or unresponsive service were mentioned, including delays in room readiness and unattended phone calls.
Room Quality: Inconsistent room quality with noise issues reported.
Cleanliness: Some guests mentioned concerns about the cleanliness of towels and amenities.
Billing: Reports of incorrect charges and difficulties resolving billing issues.
Pets are not allowed.
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