Montcalm Mayfair, Autograph Collection

2, Wallenberg Place, London, GB

0(100)

OpulentUrbanCouplesLeisureUpscale

Lowest Price£ 359

Highest Price£ 1183

Track Price

Victorian elegance meets modern luxury in central London.

Mayfair, Central London, Near Oxford Street

Spa, Attentive staff, Great location

The Montcalm Mayfair, Autograph Collection, offers a luxurious stay in central London, celebrated for its attentive staff and prime location near Oxford Street and Marble Arch. Guests rave about the elegant decor, spa facilities, and overall comfort, making it an ideal choice for a memorable experience.

What is good

Location: Conveniently located near Marble Arch and Oxford Street.

Staff: Consistently praised for being welcoming, attentive, and helpful.

Rooms: Many guests found the rooms comfortable and well-appointed, with luxurious touches.

Spa: The spa facilities are well-equipped and offer a relaxing experience.

Upgrades: Some guests received complimentary upgrades to suites, enhancing their stay.

What is not so good

Wear & Tear (Cosmetic): Several guests noted that the hotel decor is starting to look dated and in need of refurbishment, including carpets and paint.

Maintenance: Some guests reported issues with room amenities such as malfunctioning TVs, broken fixtures, and non-functional mini-fridges.

Hygiene (Critical): Multiple guests reported cleanliness issues, including hair in the bed and stained towels.

Service Issues: Some guests experienced slow service, delays in receiving requested items, and unhelpful responses from staff.

Closed Hotel: One guest reported arriving to find the hotel closed with no prior notice.

Pets not allowed