Hyatt Regency London - The Churchill
30 Portman Square, London, GB
8.5(1952)
UrbanOpulentLeisureBusiness ProfessionalsUpscale
Lowest Price£ 204
Highest Price£ 271
Prime London location with exceptional, personalized guest service.
Marylebone, Near Marble Arch, Oxford Street
Regency Lounge, Attentive staff, Central location
Hyatt Regency London - The Churchill offers a prime location near Oxford Street and Marble Arch, coupled with genuinely warm service. Guests consistently praise the attentive staff, comfortable rooms, and convenient access to London's attractions.
What is good
Service: Staff are consistently described as friendly, helpful, and going above and beyond.
Location: Excellent location close to Oxford Street and public transportation.
Rooms: Spacious rooms for London standards, with comfortable beds and effective air conditioning.
Amenities: Regency Lounge provides convenient drinks and snacks, especially appreciated by families.
Guest Experience: Many guests received personalized touches for special occasions, enhancing their stay.
What is not so good
Cleanliness: Some guests reported issues with housekeeping, including dirty towels and insufficient cleaning.
Maintenance: Several reviews mention the property is showing its age, with dated decor and wear and tear.
Breakfast: Some guests felt the breakfast quality and selection did not meet 5-star expectations.
Noise: Hallway noise was noticeable to some guests.
Security: There were a few reports of theft from rooms.
Pets are not allowed.
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