The Dixon, Tower Bridge, Autograph Collection

211 Tooley Street, London, GB

8.6(1321)

UrbanOpulentLeisureBusiness ProfessionalsUpscale

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Historic London hotel with modern luxury and exceptional service

Tower Bridge, London Bridge, Borough Market

Rain Shower, Welcome Cookies, Nespresso Machine

The Dixon, Tower Bridge, Autograph Collection, offers a unique stay in a historic building with modern amenities and a prime location near major attractions. Guests consistently praise the exceptional service, comfortable rooms, and convenient access to transportation and local markets.

What is good

Service: Exceptional service from friendly and helpful staff, with many guests specifically mentioning staff by name.

Location: Convenient location near Tower Bridge, London Bridge station, and Borough Market.

Room Comfort: Comfortable and well-appointed rooms with quality furnishings.

Historic Charm: Unique historic building with renovated rooms and bathrooms.

Breakfast: Tasty breakfast with a great fruit selection.

What is not so good

Cleanliness: Some guests noted cleanliness issues, such as dust, hair, and dirty stairways.

Thermostat Issues: Several guests reported problems with the room thermostat not functioning correctly.

Inconsistent Housekeeping: Inconsistencies in housekeeping, such as unreplaced coffee pods and missing towels.

Billing Issues: Multiple reports of incorrect charges or double billing.

Dog Restrictions: Limited dog access to hotel facilities despite being advertised as dog-friendly.

Pets are allowed; charges may be applicable. The hotel provides a dog bowl and a small dog bed. However, dogs are not allowed in any food and beverage areas, and a £50 dog supplement may be charged.