The Crown London

142-152 Cricklewood Broadway, London, GB

0(133)

UrbanSocialBusiness ProfessionalsTransit GuestsMidscale

Lowest Price£ ---

Highest Price£ ---

Track Price

Convenient London base with exceptional, personalized service.

Cricklewood, Near train station

Helpful staff, Event spaces

The Crown London offers a convenient location near transportation and is known for its friendly and helpful staff. Guests consistently praise the excellent service provided by specific staff members, making for a welcoming atmosphere.

What is good

Staff: Exceptional service noted by multiple guests, with specific mentions of staff going above and beyond.

Location: Conveniently located near Cricklewood Station, providing easy access to transportation.

Breakfast: Guests consistently praise the quality and variety of the breakfast options.

Rooms: Spacious rooms.

What is not so good

Maintenance: Several guests reported issues such as broken fixtures, non-functional AC, and inadequate ventilation.

Cleanliness (Critical): Multiple reports of unclean conditions, including stained carpets, hair in bathrooms, and dirty linens. One guest described the room as a 'dirt pit'.

Wear & Tear (Cosmetic): Outdated decor, worn furniture, and damaged fittings were frequently mentioned.

Service Issues: Some guests reported slow service in the dining area and unhelpful responses to complaints.

Room Issues: Several reports of non-functional amenities, such as showers with unusable water pressure and broken windows.

Pets are not allowed.