The Capital Hotel, Apartments & Townhouse

22-24 Basil Street, London, GB

0(139)

OpulentUrbanLeisureCouplesUpscale

Lowest Price£ 359

Highest Price£ 1751

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Classic British elegance in the heart of Knightsbridge

Knightsbridge, Near Harrods, Close to Sloane Street

Exceptional staff, Prime location

The Capital Hotel offers a classic British experience in Knightsbridge, steps from Harrods and Sloane Street. Guests consistently praise the exceptional staff, personalized service, and prime location for shopping and sightseeing.

What is good

Staff: Guests consistently praise the warm, helpful, and professional staff, with special mentions for personalized service.

Location: Excellent location near Harrods and Sloane Street, ideal for shopping and sightseeing.

Cleanliness: Many guests found the rooms to be immaculate and well-maintained.

Breakfast: Full English breakfast is frequently mentioned as a highlight.

Rooms: Comfortable beds and pillows, with some rooms recently refurbished.

What is not so good

Maintenance: Some guests reported issues with room upkeep, including stained carpets and malfunctioning appliances.

Hygiene (Critical): Some guests reported receiving dirty towels and finding hair in the bathroom.

Noise: Some guests reported noise issues.

Layout: Confusing layout with multiple doors and steps to reach some rooms.

Value: Some guests felt the hotel was overpriced for what it offered.

Pets are not allowed; however, service animals are exempt from fees and restrictions.

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