Premier Inn London Hendon - The Hyde
Hyde House,Hendon,London,London, London, GB
8(32)
UrbanTransit GuestsBudgetBudget
Lowest Price£ 173
Highest Price£ 186
Accessible London base with reliably helpful service.
Near transit, Close to Heathrow, Hammersmith
Helpful staff, Breakfast buffet
Premier Inn London Hendon - The Hyde offers a budget-friendly stay with a convenient location near transportation and shops. Guests consistently praise the friendly and helpful staff, particularly Maria and Kiran, for their exceptional service.
What is good
Staff: Multiple guests highlighted the exceptional friendliness and helpfulness of staff members like Maria, Kiran and Adina.
Location: Conveniently located near shops, restaurants, and transportation links to Heathrow and central London.
Accessibility: Accessible rooms available with safety features for guests with mobility issues.
Breakfast: Guests enjoyed the excellent breakfast choices with an all-you-can-eat option.
What is not so good
Wear & Tear (Cosmetic): Several guests mentioned that the rooms are dated and in need of renovation.
Hygiene (Critical): One guest reported a stale cigarette smell and a shower curtain in poor condition.
Maintenance: Some guests reported issues with non-functioning air conditioning and heating.
Operations: One guest reported difficulty contacting reception by phone, being routed to a central virtual reception instead.
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