Novotel London Excel
7 Western Gateway Royal Victoria Dock,, London, GB
8.1(3932)
UrbanSocialBusiness ProfessionalsTransit GuestsMidscale
Lowest Price£ 83
Highest Price£ 294
Conveniently located modern hotel for business and leisure.
Near ExCeL Centre, Docklands, Close to transit
Helpful staff, Terrace, Dock views
The Novotel London Excel offers a convenient location near the ExCeL Centre and public transport, making it ideal for event attendees and city explorers. Guests consistently praise the helpful staff, modern rooms, and enjoyable bar and restaurant, ensuring a comfortable and well-connected stay.
What is good
Location: Conveniently located near the ExCeL Centre and public transport.
Staff: Many guests highlight the exceptional service provided by the staff.
Rooms: Modern and well-maintained rooms.
Food: Guests enjoyed the breakfast and the restaurant.
Amenities: Well-equipped gym and sauna.
What is not so good
Cleanliness: Some guests reported issues with cleanliness, including dirty carpets and inadequate bathroom cleaning.
Maintenance: Several reviews mention maintenance issues such as mold in the bathroom and broken fixtures.
Room Service: Some guests reported slow or missed room service orders.
Breakfast: Some guests found the breakfast service disorganized with slow replenishment.
Noise: Street noise can be an issue when windows are open.
Pets are allowed. Charges may be applicable.
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