InterContinental London Park Lane, an IHG Hotel

1 Hamilton Place, Park Lane, London, GB

8.3(558)

OpulentUrbanLeisureBusiness ProfessionalsLuxury

Lowest Price£ 280

Highest Price£ 647

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Sophisticated London stay with unparalleled service and location.

Park Lane, Mayfair, Central London

Club Lounge, Attentive staff, Prime location

The InterContinental London Park Lane offers a luxurious stay with its prime location, exceptional service, and elegant ambiance. Guests consistently praise the attentive staff, well-appointed rooms, and the exclusive Club Lounge, making it a top choice for discerning travelers.

What is good

Service: Exceptional and personalized service from a warm and attentive staff.

Location: Prime location near Hyde Park, Green Park, and major attractions.

Club Lounge: Superb Club Lounge with excellent service, breakfast, and evening canapés.

Cleanliness: Consistently clean and well-maintained rooms and facilities.

Dining: High-quality dining experiences, particularly at Theo Randall restaurant.

What is not so good

Security: One guest reported a concerning security lapse involving a missing jewelry case and dissatisfaction with the hotel's handling of the incident.

Dated Rooms: Some guests found the rooms and bathrooms to be dated, with small showers and dim lighting.

Noise: Some guests reported noise issues with the air conditioning.

Unexpected Fees: One guest reported being charged a 'discretionary service charge' at checkout that was presented as a mandatory government tax.

Booking Issues: One guest reported issues with a booking error and felt the hotel was unhelpful in resolving the situation.

Pets are allowed, and charges may be applicable. The hotel provides pet bowls and baskets.