hub by Premier Inn London City Bank
St Swithins Lane,London,London, London, GB
9(21)
UrbanTransit GuestsBusiness ProfessionalsMidscale
Lowest Price£ 144
Highest Price£ 266
Prime London location with exceptional, attentive staff service.
London City, Central London
Attentive staff
Hub by Premier Inn London City Bank offers a convenient location and clean, comfortable rooms. Guests consistently praise the exceptional service provided by the staff, making for a welcoming and memorable stay.
What is good
Staff: Multiple guests highlighted the exceptional service provided by specific staff members.
Cleanliness: Rooms are consistently described as clean and tidy.
Location: Conveniently located with easy access to nearby shops and attractions.
Parking: Free parking available a short walk from the hotel.
What is not so good
Restaurant: Several guests reported issues with restaurant service, including inattentive staff and long wait times.
Hygiene (Critical): One guest reported a red stain, possibly blood, on the bed.
Maintenance: One guest described a strong odor and visible stain on the stairs, along with dusty corridors.
Service: Some guests reported rude or dismissive behavior from certain staff members.
Security: A guest reported a disturbance involving a possible robbery and a broken door lock, raising safety concerns.
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