Holiday Inn Express London - ExCel, an IHG Hotel
1018 Dockside Road, London, GB
8.1(5016)
UrbanSocialBusiness ProfessionalsTransit GuestsMidscale
Lowest Price£ 84
Highest Price£ 107
Convenient ExCel access with friendly, helpful service.
London Docklands, Near ExCel, London City Airport
Friendly staff, Cleanliness, Breakfast included
This Holiday Inn Express offers a convenient location near the ExCel center and London City Airport, making it ideal for event attendees and travelers. Guests consistently praise the friendly and helpful staff, as well as the cleanliness of the rooms and public areas.
What is good
Staff: Exceptional service noted from multiple staff members.
Location: Convenient for ExCel events and airport access.
Cleanliness: Rooms and public areas are well-maintained.
Breakfast: Complimentary breakfast with hot and continental options.
Accessibility: Good accessibility for guests with mobility scooters.
What is not so good
Maintenance: Some rooms have ventilation issues and malfunctioning kettles.
Hygiene (Critical): Mentions of mold in the bathroom.
Amenities: Limited in-room amenities like complimentary water and tea/coffee supplies.
Breakfast: Limited variety and quality issues with some breakfast items.
Heating: Some guests reported issues with the heating system.
Pets are not allowed.
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