DoubleTree by Hilton London Angel Kings Cross
60 Pentonville Road,, London, GB
7.9(5140)
UrbanSocialLeisureBusiness ProfessionalsUpscale
Lowest Price£ 106
Highest Price£ 331
Convenient London base with exceptional, personalized guest service.
Central London, Near transit
Executive Lounge, Helpful staff
The DoubleTree by Hilton London Angel Kings Cross provides a convenient location with easy access to transportation and local attractions. Guests consistently praise the exceptional staff, who go above and beyond to ensure a pleasant stay.
What is good
Staff: Exceptional service noted by multiple guests, with specific mentions of staff going above and beyond.
Location: Convenient access to public transportation, shops, and restaurants.
Cleanliness: Rooms generally reported as clean and well-maintained.
Amenities: Executive Lounge access appreciated by guests.
Breakfast: Well-stocked breakfast with a variety of choices.
What is not so good
Soundproofing: Some guests reported noise issues due to thin walls or connecting doors.
Maintenance: Isolated reports of issues such as broken toilets and shower malfunctions.
Hygiene (Critical): One guest reported a blanket with a blood stain.
Service: Inconsistent service experiences, including slow response times and untrained staff.
Wear & Tear (Cosmetic): Several guests mentioned the hotel is 'tired' and in need of refurbishment.
Pets are not allowed.
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