Club Quarters Hotel Covent Garden Holborn, London

61 Lincoln's Inn Fields, London, GB

8.6(5345)

UrbanMinimalistLeisureBusiness ProfessionalsUpscale

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Prime Covent Garden location, modern comfort, exceptional staff.

Covent Garden, Holborn, Near Tube Station

Outdoor Terrace, Water Stations, Club Living Room

This hotel offers an unbeatable central London location, praised for its proximity to major attractions and transit, while maintaining a quiet atmosphere. Guests consistently highlight the friendly, welcoming, and helpful staff, along with the hotel's commitment to cleanliness and comfortable, well-appointed rooms.

What is good

Location: Unbeatable central location near Covent Garden and Holborn station, yet quiet.

Staff Service: Consistently praised for friendly, welcoming, and helpful staff, especially at reception.

Room Comfort: Comfortable beds, good quality linens, and well-appointed rooms with useful amenities like fridges/microwaves in some.

Cleanliness: Rooms and common areas are generally noted as very clean and spotless.

Value: Offers competitive pricing and good value for its central London location.

What is not so good

Fire Safety (Critical): Multiple reports of fire alarms sounding late at night, leading to evacuations and poor staff communication.

Room Discrepancies/Views: Some rooms are described as dated, small, or having undesirable views (e.g., interior courtyards, ventilation units, or no windows).

Operational Issues: Frequent complaints about non-functional or noisy air conditioning, and issues with bathroom ventilation.

Breakfast/Restaurant Access: The on-site restaurant/bar is not directly connected, requiring guests to go outside, and breakfast quality is often criticized.

Billing/Deposit Issues: Several guests reported issues with unreturned deposits or unauthorized charges.

Pets are allowed on request with no extra charges. Pet bowls and baskets are provided.