The Dilly
21 Piccadilly, London, GB
8(4999)
UrbanOpulentCouplesFamiliesUpscale
Lowest Price£ 184
Highest Price£ 1226
Prime London location with service that goes above.
Central London, Piccadilly, Near Regent Street
Great Breakfast, Central location, Helpful staff
The Dilly boasts a prime location in the heart of London, with spacious rooms and friendly staff. Guests particularly appreciate the excellent breakfast and the hotel's thoughtful gestures for special occasions.
What is good
Location: Excellent central location near shopping and transportation.
Staff: Friendly and helpful staff frequently mentioned.
Breakfast: High praise for the varied and excellent breakfast buffet.
Rooms: Spacious rooms, especially for families.
Celebrations: Staff goes above and beyond for birthdays and special occasions.
What is not so good
Maintenance: Several guests noted the hotel is undergoing renovations, causing noise and inconvenience.
Room Condition: Multiple reports of dated rooms, worn furniture, and scuffed walls.
HVAC: Several guests reported issues with ineffective or broken air conditioning and heating systems.
Cleanliness (Critical): Some guests reported unacceptable room cleanliness.
Bathroom: Some guests found the bathrooms to be unheated and cold.
Pets are allowed, but charges may be applicable. The hotel also provides pet bowls and baskets.
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